Retail Simplified with 
AI Technology

1Channel by Channelplay powers retail execution with automation, AI, and real-time insights — built for field teams.

  • Sales Force Automation: Field sales tracking, real-time visibility, faster closures & inventory insights.
  • Loyalty & Retail Execution Management: Smart planograms, execution tracking & influencer/channel engagement.
  • Customer Relationship Management (CRM): Simple, intuitive CRM that streamlines sales interactions and drives conversions.

Book a Demo Today | Let 1Channel simplify your retail execution.

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Field Team Productivity
Sales reps worked blind; hit-or-miss visits.
Real-time tasks & tracking → higher productivity, zero guesswork.
Order Management
Manual errors and delays in processing.
Digital orders synced instantly with backend.
Retail Execution
Promo displays often missed or misreported.
Smart checklists ensure 100% compliance and visibility.
Customer Data & CRM
Scattered info, no personalization.
Centralized CRM → better follow-ups, smarter selling.
Decision Making
Gut feel, outdated reports.
Live dashboards → faster, data-backed decisions.

AI Tech Solutions Offerings

Sales Force Automation

    Achieved measurable results within just 45 days using 1Channel’s mobile-first field force automation to streamline retail operations and boost productivity.

    Driving 100% Growth in the Baby Care Category to transform its on-ground sales operations.

    Customer Relationship Management

      A closer look into how 1Channel’s CRM solution has helped a leading healthcare giant, achieve a 10x boost to their business productivity.

      A reputed eye care provider improved its customer outreach with 1Channel’s field CRM—achieving a 25% rise in on-ground team productivity and 95% mobile app adoption within weeks.

      Retail Execution & Maintenance

        India’s leading private banks scaled its rural footprint using our retail execution solution—mobilizing 20+ marketing agencies and 3,000+ village-level entrepreneurs for faster outreach and stronger financial inclusion.

        Channel & Influencer Loyalty

          By implementing our comprehensive loyalty platform, Leading Steel giant in India significantly enhanced its ability to track sales, boost engagement, and foster stronger loyalty among influencers and channel partners.

          Solutions & Services Offered

          AI-Based Retail Audits

          No more manual checks — our AI auto-verifies shelf displays, planograms, and POS materials, making retail audits faster, smarter, and more accurate.

          Face Verification

          Using GenAI, we confirm promoter identity with selfie-based checks — so you know the right person showed up, every single time.

          Smart Diary & Tasks

          AI helps reps plan their day, prioritize tasks, and stay on track — reducing missed visits and boosting productivity without micromanagement.

          Sales Assistant Bot

          Got a question? Just ask. Our GenAI-powered bot gives instant answers, insights, and recommendations to help your team make faster, smarter decisions.

          Leaderboard & Gamified KPIs

          Turn targets into a friendly competition. Scoreboards, badges, and rankings keep your sales team engaged and focused on performance.

          Advanced Analytics

          From regional insights to rep-level performance, our dashboards give you a clear, real-time view of what’s working and what needs attention.

          Common Brand Struggles

          1. Low lead conversion & high aging:
          Sales leads often go cold because reps aren’t following up in time — and managers lack visibility to take timely action.

          2. Missed targets due to poor visibility:
          Without real-time data on sales activities or store conditions, it’s hard to course-correct and hit monthly goals consistently.

          3. Disconnected journey & attendance tracking:
          Sales reps miss visits or clock in late, and managers can’t verify field activity — hurting productivity and accountability.

          4. Manual, error-prone retail audits:
          Retail audits done manually lead to inconsistent data, missed planogram checks, and extra effort without guaranteed accuracy.

          5. Weak loyalty & influencer engagement:
          Without a structured rewards system, channel partners lose interest — leading to reduced sell-through and minimal repeat engagement.

          Rida Kaeen

          Senior Sales Manager

          Why Channelplay?

          With proven success in the GCC market, Channelplay Middle East specialises in driving brand growth for F&B businesses. Our deep understanding of local markets, combined with our innovative solutions, ensures your brand not only stands out but also thrives.
          Ready to take your brand to the next level? - Book a pre-meeting with our expert today and get personalized solutions for your success at the Saudi Food Show and beyond!
          Rida is a seasoned expert in Visual Merchandising (VM), Sales Force Outsourcing (SFO), Go-To-Market (GTM) strategies, and Retail Technology, with a focus on the GCC market. He excels in enhancing brand visibility, optimizing sales force performance, and executing successful market entry strategies. Rida leverages cutting-edge retail technology to streamline operations and improve customer engagement, ensuring brands thrive in the dynamic GCC retail landscape.